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Implementare ERP, CRM, BI, SFA si SCM pentru distributie, productie, servicii si retail

Secom manages its stocks with WMS and Inventory Optimisation solutions from Senior Software

Secom®  has implemented Inventory Optimisation and WMS solutions from Senior Software in order to manage in an integrated manner their merchandise,warehouse workflows and related business processes. In 2015 the company recorded a turnover of 12.2 million EUR, with 19% more than the previous year.


Secom® is a Romanian company specialized in importing, promoting and commercialization of natural products for health and beauty. It imports about 300 products from different brands from the United States, Canada and Taiwan, and distributes them through 8 stores and 6000 pharmacies. Their plans to expand the store network imposed the need for a more efficient inventory management, and so they implemented the SeniorWMS and SeniorInventory solutions integrated with SeniorERP.

There were situations when the stock was not well correlated with the sales and promotion campaigns, and the process of preparing the orders for the clients was difficult and had errors. These factors have led us to implement the Inventory Optimisation and WMS solutions from Senior Software, and together the two systems have helped us avoid the over – or under – storing of goods, to considerably reduce the number of errors while processing orders, to improve the visibility over the activities within the warehouse and, last but not least, to have a positive cash flow.

Said Ms. Lucia Costea, Managing Partner Secom®.

The implemention of the SeniorInventory and SeniorWMS solutions in the Secom® company has increased the efficiency of replenishment, storage and sales order preparation activities. Thus, if before using SeniorInventory, the calculation of the necessary stock was based on the average sales in the previous year, now the Inventory Optimisation solution takes into account the orders history and then estimates the future sales considering seasonality and trends, calculates the safety stock, and after taking all that into account it suggests an optimum amount for each item to be replenished in every location. This way, Secom® managed to ensure a positive cash flow by unlocking money invested in stocks. Also, the orders delivery time has been reduced by sourcing the right mix of products, the orders being fulfilled in a timely manner and in a single delivery.

The 160 daily orders received from customers are sent from SeniorERP directly to the warehouse in SeniorWMS. Here, the employees quickly identify the goods by scanning the bar codes attached to products in the warehouse and further, the collected products reach the delivery area where they are packaged, labeled and scanned again to ensure there are no errors. In addition, besides the optimized workflows, SeniorWMS also provides reports that allow Secom® managers to track indicators such as employee productivity in the warehouse, order processing or the status of the picking activities.

The integration of SeniorInventory and SeniorWMS with SeniorERP allows all data relating to the company`s activities: stocks, financial data, sales campaigns, to be correlated and available for analysis. Furthermore, real-time access to information is ensured by SeniorVisualBI – the analysis and reporting system developed on the Tableau Software platform, the global leader in data visualization.

SeniorVisualBI allowed us to reduce data processing time and it improved data analysis and visualization. In addition, with the Business Intelligence solution we can automatically do a real time analysis of all indicators, which helps us make quick decisions, plan our processes and adapt to the market and its requirements, setting our strategy realistically.

Added Ms. Lucia Costea.

 Secom® has a portfolio consisting of over 250 natural food supplements and 38 dermatocosmetics plant, most of them unique in Romania.

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