Spy Shop optimized its sales activity and logistics operations, with integrated ERP and WMS systems

Read the article to learn about the benefits gained by Spy Shop thanks to the WMS and ERP solutions

Spy Shop, a top distributor in the online distribution of security systems field, has improved logistics and sales processes and connected all of the company’s workflows with Senior Software’s systems. Flexible and customizable, they allowed the company to gained better inventory and order management, major time savings, profitable sales strategies and satisfied customers.

Supported by ERP and WMS solutions from Senior Software, Spy Shop, leader of the Romanian online security, monitoring and surveillance systems distribution market, managed to improve work flows and triple the turnover, reaching 20 million euros.

The decision to collaborate with Senior Software came as a result of the Spy Shop managers’ need to manage the business in an integrated manner and to make the entire activity more efficient. Prior to this partnership, company information could not be centralized in a single database, and work processes were not connected and were carried out with difficulty, because the distributor used non-integrated software.

Following the implementation of the integrated SeniorERP – resource management software and WMS warehouse management software systems, Spy Shop managed to easily solve the challenges they encountered, automate processes and streamline their data flows, gaining multiple benefits:

Processing all orders on the day they are placed
Dropping the return rate by about 40%
Quick conception of effective business strategies
Lowering of picking times by up to 80%
Orders are prepared 40% faster
Improved inventory accuracy by 60%

By integrating the SeniorERP solution with the online store and the warehouse management system, Spy Shop optimized the entire order receiving and preparing process and gained increased visibility and control over business.

implementarea sistemelor software erp si wms in cadrul spy shop

”Prior to implementing SeniorERP, we did not have a very clear picture of our customers’ profile, the margins on certain product groups and categories, and we could not control our evolution 100%. […] After the implementation, things became much clearer […]. We know what each customer segment buys, we know where we are profitable and we can determine the key categories and products in which to invest for the future. […] the solution provided by Senior Software was the best option and helped us become number 1 in Romania in the security segment.

With the WMS system from Senior Software, all the problems we faced ended up being solved […]. The software helped us with shortening our warehouse routes by 40%, and it allowed us to quickly identify products, to significantly reduce human errors and many other aspects.”

Florin Maritescu, CEO – Spy Shop

With the help of WMS, the company streamlined its logistics operations from its 4 warehouses and precisely manages a stock worth over 5 million euros. Also, warehouse employees have become more productive, working efficiently and in a more organized way, thanks to the fact that they can correctly and quickly identify products during the picking process.

About Spy Shop

Spy Shop deals with the distribution of security, surveillance and monitoring equipment, providing its customers with a wide range of products from over 40 brands, which they sell through the spy-shop.ro online store. The distributor has a staff of 75 employees, a distribution network of over 2,000 installers and owns logistics spaces with a total area of ​​5,000 square meters.

About Senior Software

Founded in 2003, Senior Software provides integrated business management solutions, including ERP, BI, SCM, MES, E-commerce, and Hardware systems. With over 500 successful implementations, the company operates in five locations in Romania (Bucharest, Contanta, Cluj, Iasi, Timisoara) with a team of over 200 employees.

Learn more about Senior Software’s integrated solutions!