SensoPRO Milano processes twice as many orders with the help of Senior Software’s integrated systems

Read the article to learn more about the benefits gained by the online retailer SensoPRO Milano thanks to the ERP and WMS systems

SensoPRO Milano, a top online retailer of cosmetic products, registered an impressive evolution and processes thousands of orders each day, without errors, since it began using the ERP and WMS systems from Senior Software. Thanks to the integrated systems, the company significantly improved its supplying, storage and sales processes, managing to double the number of orders shipped each day, in Romania, Bulgaria and Hungary.

SensoPRO Milano, one of the largest cosmetic products online retailers in Romania, optimized its business processes with the help of an integrated solution, formed of the ERP and WMS systems from Senior Software. The company’s activity has been completely transformed, allowing the company to carry on its expansion plans without any problems, the distributor going from pen and paper to automated and connected processes.

Following the implementation of SeniorERP – ERP software for resource management and WMS – warehouse management software, the retailer registered an impressive growth in the volume of orders. The company reached a level of over 3 000 orders shipped each day, double compared to the period before the systems were used, and up to 7 000 orders in peak season or during promotional campaigns. With a portfolio of over 16 000 products, SensoPRO Milano manages sales with ease and without errors in Romania, Hungary and Bulgaria, from its own 4 online stores and 5 marketplace platforms.

implementarea sistemelor software erp si wms la sensopro milano4

“Implementing the ERP and WMS systems was a crucial step in streamlining our business processes. Before our partnership with Senior Software, our shipping capacity was of around 1 500 orders per day. Now, we managed to double this number, processing over 3 000 orders each day and up to 7 000 in high season or or during various promotions, such as Black Friday.

SeniorERP allows us to manage business in an integrated way, giving us instant access to critical data. The ERP system gives us a complete view over operations, orders, stocks dynamics and financial & accounting indicators, while at the same time automating a series of time-consuming processes. On the other side, with the help of WMS we have a clear understanding of stocks and their locations, we can accurately plan supplying, and employee performance was greatly improved, picking times being lowered by 50%.

Regarding the connection between the two systems, I can say that the ERP functions as a brain, while the WMS is the strength of the arms. Both work in perfect synchronization. Any planning made in the ERP is reflected in the WMS, and any action done in the WMS is instantly available in the ERP. The two programs function as a mirror, and their architecture allows us to manage all our activity in a single place.”

Viorel Haiducescu, Sales Manager – SensoPRO Milano

Orders received from the nine online sales channels of SensoPRO Milano are efficiently processed through the ERP system and automatically directed to the warehouse and, by default, to the WMS system, so they can be prepared for shipping. Other advantages gained by the company after using this integrated solution, composed of the resource management and warehouse management system, there are:

The successful adaptation to internal as well, as international fiscal requirements, related to currency, VAT rates and more
Synchronizing the kit composing activities, which can include up to 80 procuts, with the demand, meaning sales orders found in the system
The automation of picking operations, by integrating the WMS solution with hands-free bar code scanners, such as pocket and ring scanners
Products easy to find in the warehouse and orders are prepared much quicker and without errors
Sisterme ERP si WMS implementare in cadrul companiei SensoPRO Milano

Also, with the help of perfectly integrated systems, the online retailer is managing its processes centrally and optimized work flows in all departments, the entire SensoPROO Milano team having access to accurate and up-to-date data. Thus, the distributor gained a complete view of business, and is now able to manage the business as a whole, in a continuous flow.

”The support offered by Senior Software's team is a fundamental pillar of our business strategy. From an operational standpoint, this partnership allows us to reach our development goals having at our disposal a strong market leader and a mature software solution, which guarantees our business' growth. Also, the moral support we receive is another key element, having the conviction that we are on good hands and that we can find efficient solutions for any challenge.”

Ionut Ecobescu
CEO – SensoPRO Milano

Regarding future plans, the company wants to extend to more external markets and consolidate its position in leader in both Romania and outside the country’s borders, development which will be maintained by the two ERP and WMS systems and, of course, the support of Senior Software.

The results gained by the retailed, with the help of Senior Softwarey’s systems, can be seen in the video case study:

VIDEO Case Study – SensoPRO Milano

About SensoPRO Milano

The company offers a wide range of cosmetic products for manicure, epilation and make-up, both from its two own brands – SensoPRO Milano and LUXORISE, as well as other internationally recognized brands. The products are sold in Romania, Hungary and Bulgaria, through the online stores of the retailer, respectively,,,, but also through marketplace platforms.

About Senior Software

Senior Software is a provider and developer of high-performance software systems for integrated business management. Founded in 2003, the company has achieved over 500 successful implementations, using the latest technology. Senior Software implements ERP systems, BI, SCM, MES, E-commerce and Hardware systems. The company operates in five locations in Romania (Bucharest, Contanta, Cluj, Iasi, Timisoara) with a team of more than 200 employees.

Learn more about Senior Software’s integrated solutions!